We did nothing wrong, Super Metro tells NTSA after license suspension

Super Metro Limited has rejected allegations by the National Transport and Safety Authority (NTSA) that led to the suspension of its operator license, insisting that the claims are outdated and misleading.

The public transport company says it had already addressed the issues raised before the suspension was enforced and remains in full compliance with NTSA regulations.

In a press statement issued on Thursday, Super Metro urged NTSA to reconsider its decision, insisting that the company had taken all necessary corrective actions ahead of the suspension.

“We assert that the allegations are outdated and unfounded, as we have been fully compliant with NTSA regulations and have already addressed concerns raised in their investigation,” the company stated.

Earlier in the day, NTSA said the Company does not comply with the Traffic Act and the NTSA (Operation of Passenger Service Vehicles) 2014.

Out of 523 vehicles, a total of 15 vehicles had expired inspection certificates, and 8 vehicles had expired Road Service Licences (RSL).

The Authority 5 vehicles had expired speed limiter certificates, 88 vehicles were not transmitting speed data, 171 vehicles had no speed limiter records, 7 vehicles had no speed limiter vendor details and 109 vehicles were operating beyond the speed limit of 80Kph.

The Company was also in violation of the provisions of the NTSA (Operation of Public Service Vehicles) Regulations 2014, Section 5, sub-section 1(e).

Super Metro disputed NTSA’s claim that five of its 294 vehicles had expired inspection certificates and fifteen had expired Road Service Licenses (RSL).

The company clarified that all necessary renewals had been completed before the suspension took effect.

It also stated that any speed limiter issues had been promptly identified and rectified by their vendors to ensure compliance.

On the matter of driver qualifications, Super Metro refuted NTSA’s assertion that some of its drivers failed to meet the required standards.

The company explained that the affected drivers had undergone mandatory retraining and re-testing three weeks earlier, as required by law.

“All affected drivers have since been recertified and are fully qualified to operate our vehicles, in line with the Traffic (Driving Schools, Driving Instructors, and Driving Licenses) Rules, 2020,” the matatu sacco said.

Super Metro further dismissed NTSA’s claims regarding labor law violations.

The company affirmed that all drivers and staff have signed contracts and that records of PAYE, NSSF, and SHA remittances are up to date and available for NTSA’s review.

“These records are available for NTSA’s review, and we remain committed to the welfare of our workforce,” the company said.

The transport operator criticized NTSA’s decision, arguing that the suspension affects not only its employees but also thousands of passengers who rely on its services daily.

The company affirmed its commitment to maintaining safety and reliability in the transport sector and expressed readiness to work with NTSA to resolve any remaining concerns.

Super Metro has called on NTSA to review its updated compliance status and reconsider the suspension to prevent economic instability among its workforce and ensure uninterrupted transport services for passengers.