Pensioners get final chance to register before May 10
The move is in response to appeals by pensioners who encountered difficulties during the earlier registration period.
The government has reopened the pensioner registration portal for a final time, giving retirees and their dependants until May 10, 2025, to validate their details and avoid suspension from the payroll.
According to a notice issued by the Director of Pensions at the National Treasury, the move is in response to appeals by pensioners who encountered difficulties during the earlier registration period.
He explained that the reopening reflects the department’s commitment to fairness and inclusivity.
"In line with our core values and in response to genuine requests filed during the exception period, we have reopened the pensioner self-registration portal one final time until May 10, 2025. Pensioners who fail to validate their information by May 10, 2025, will be suspended from the payroll," the Director said in the statement.
To complete the process, all individuals receiving monthly pension payments, including dependants, must validate their information.
This can be done online through the eCitizen portal or in person at any Huduma Centre.
For online registration, pensioners are required to log into the eCitizen platform and follow the self-registration process under the National Treasury’s Pensions Department.
Those needing assistance can visit the Treasury Pensions office, any Huduma Centre, or designated registration agents for support.
"Act now—don’t wait until the last minute! Register before May 10, 2025, to secure your pension benefits," Treasury said in its reminder to retirees.
This development comes shortly after the Cabinet approved a major policy change that exempts all gratuity payments to pensioners from taxation.
Gratuity is a payment awarded to employees for long-term service, usually upon retirement or contract termination. Until now, it has been taxed in the same way as regular salaries.
The decision to exempt it from tax was reached during a Cabinet meeting chaired by President William Ruto at State House on April 29, 2025.
The policy has been included in the Finance Bill, 2025, which received approval during the same session.
"Retirees will benefit significantly as all gratuity payments, whether in public or private pension schemes, will now be fully tax-exempt, ensuring dignity for Kenya’s senior citizens after retirement," read a Cabinet dispatch from State House.
The Cabinet explained that the move is aimed at promoting the welfare of senior citizens and upholding their dignity after years of service.