An autopsy has confirmed that Susan Kamengere Njoki, the CEO and founder of Toto Touch Kenya, was manually strangled to death shortly after being forcibly taken from her home and admitted to Chiromo Hospital.

Njoki died on July 15, 2025, under unclear circumstances, just hours after what her family described as an abduction.

According to them, she was injected twice in her home without her consent, then taken away by individuals who claimed they had been sent by a doctor. She later received more injections at the hospital, again without explanation.

Government pathologist Dr J.N. Ndung’u, who led the postmortem on Tuesday at the Montezuma Monalisa funeral home, said the findings were unanimous among the six pathologists present.

“We have done this postmortem very exhaustively, and all the various parties were represented. There is no differing ideas. The bottom line findings were that there were features of compression to the neck, and those features are in keeping with manual strangulation. There were also features of lack of oxygen in the blood as a result of neck compression, and all those features are in keeping with death as a result of manual strangulation, which we are all in consensus,” he stated.

Ndung’u said the postmortem also indicated Njoki died not long after her last meal.
“She died a few hours after feeding. We found food in her stomach, which suggests that she died less than four hours after her last meal,” he added.
He further confirmed that Njoki passed away inside the hospital and not on the way there.

Njoki’s family has maintained she was mentally stable and actively preparing for a job interview with an international organisation when the incident happened. Her sister, who received a distress call during the ordeal, recounted how Njoki was seized and injected at home.
“She said the people claimed they had been sent by Dr Onyancha and that she needed to be given an injection and taken to hospital,” her sister said.
“She was given two more injections while at the hospital, and she was not informed what they were for.”

The family said they were later blocked from visiting Njoki at Chiromo Hospital, with access allegedly pending approval from her husband. They were eventually informed of her death.

Audio recordings from Njoki’s final moments revealed her distress and confusion as she pleaded with the individuals restraining her.
“Why are you forcing me to take injections? Why are you forcing me to leave this place, yet you allege you are professionals?” she was heard saying.

She also accused her husband of being behind her forced hospitalisation, referring to a past incident where he allegedly tried to have her confined against her will.
“Tomorrow, I am scheduled for an interview with an international company. Do you think they can schedule an interview with a mad woman? Why are you trying to take me back to my past?” she said in the recording.

Njoki acknowledged that she had previously faced depression but had recovered, and said she was not unwell at the time she was taken from her home.

The Directorate of Criminal Investigations (DCI) has opened investigations into the incident.

Toto Touch Kenya, the organisation Njoki founded, has since suspended operations to mourn her passing. In a statement, the group said it would continue her work by pushing for changes in mental health laws and better protection of vulnerable individuals.

A candlelight vigil held in Nairobi on July 20 drew a large crowd of supporters, activists and public figures, all calling for justice and full accountability. Njoki was remembered as a passionate advocate for justice, dignity, and the rights of the marginalised.

Her family, together with their lawyers, is now pushing for a full judicial inquest to establish how she died and who was responsible.