Safaricom breaks silence, denies ties to Ojwang case

Safaricom has dismissed claims linking the company to the arrest and death of Albert Ojwang, saying it never interacted with any security agency regarding his case and only learned about the matter through media reports.

In a statement issued on Wednesday, CEO Peter Ndegwa said Safaricom was shocked by remarks made by former Public Service Cabinet Secretary Justin Muturi, who had accused the company of aiding security agencies in tracing and abducting citizens.

"We are therefore concerned and disturbed by the remarks by Hon. Justin Muturi linking us to the unfortunate incident," Ndegwa said.

He added that Safaricom had not been in contact with any state agency over Ojwang’s arrest.

“At no point was there any contact between Safaricom and any security agency regarding the arrest or investigation of the late Albert,” the statement said.

“We only became aware of his arrest and eventual death through media reports.”

Ndegwa urged Kenyans to remain calm, ignore inciteful remarks, and instead demand accountability through proper legal channels.

“Our ask to all Kenyans is to ignore any attempts to incite them and remain firm in demanding accountability through transparent investigations.”

He also called on leaders to support a fair and credible investigation that would give the public answers.

“We call on our leaders to direct their energy toward pushing for a credible, transparent, and swift investigation that will uncover the truth and deliver justice not just for the family, but for all Kenyans.”

Safaricom extended condolences to Ojwang’s family and assured the public of the company’s strong commitment to data privacy.

“We have always been safe and secure in how we handle customer data and will continue to uphold the highest standards of data protection,” Ndegwa added.